sedayubet FAQ
Users of sedayubet ask questions across account setup, login and password recovery, deposits and withdrawals using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers, game rules and betting on Liga 1, Piala AFF, live-dealer tables, slots, and esports markets, and how we protect account security. This page answers the most common inquiries—read the answer for your topic below.
Many questions are answered here in straightforward steps or mobile bankingef explanations. If your question is not listed, or if you need clarification on a specific issue with your account, our support team is available 24/7 via live chat, email, or phone. We respond in Indonesian and English. For questions on jurisdiction, service availability, or legal rights, see our jurisdiction notice and terms of use
This FAQ is updated regularly as we receive new questions from our user community. If you are setting up your account for the first time, start with the "Account and registration" section. If you need help with deposits or withdrawals, visit the "Payments and transactions" section. Security and data protection are explained in our support section.
Topic overview
- Account and registrationhow to start, KYC verification, password recovery
- Payments and transactionsdeposit and withdrawal via local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment
- Games and offersfootball betting, live-dealer tables, slots, esports markets, cashback and promotions
- Security and supportaccount protection, data handling, and contact channels
Use the accordion below to expand answers to common questions. If you do not find what you need, contact our support team via live chat or email—we are here to help.
Account and registration
Opening an account on sedayubet takes about ten minutes. Start by visiting our site and clicking "Open an account." Enter your email, choose a username and password, and provide your mobile number. We send an SMS code to verify your phone. Once verified, you can log in, add a payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and make your first deposit. For withdrawals above a certain limit, we ask for identity verification—upload a government ID and a selfie. Most accounts are fully verified within two hours, though during peak times around Idul Fitri or major Liga 1 fixtures, verification may take up to four hours.
If you forget your password, tap "Forgot password?" on the login page. Enter the email or username linked to your account. We send a reset link to your email—click it within 24 hours to set a new password. If you do not receive the email, check your spam folder or contact our support team via live chat. If you have lost access to your registered email address, we can help you recover your account using your phone number and identity verification. Account recovery typically takes one to two business days.
Yes, we can help. Contact our support team with your registered phone number and username. We verify your identity by asking you to provide a government ID and a recent selfie. Once verified, we can update your email address or reset your password. This process usually takes one business day. We take account recovery seriously because your account holds your withdrawal funds and activity history.
Payments and transactions
Deposits via e-wallet, mobile banking, or local payment are instant and straightforward. Log in to your sedayubet account, tap "Deposit," and select your payment method. Enter the amount you wish to deposit. Our system redirects you to the payment provider's app or web page—you confirm the transaction there, and the funds appear in your sedayubet balance immediately. No additional fees apply. If a transaction fails, your money is returned to your payment method within one to two hours. You can deposit as many times as you wish, provided each deposit is within our supported range.
Deposit ranges vary by payment method. E-wallets such as online payment, e-wallet, mobile banking, and local payment typically allow deposits from 25,000 to 50,000,000 Indonesian Rupiah in a single transaction. online payment and e-wallet follow similar limits. Bank transfers via mobile banking, local payment, online payment, and e-wallet allow deposits from 10,000 to 100,000,000 Indonesian Rupiah. Daily account preferences are set per account to help manage your activity. If you reach your limit, contact our support team to discuss a temporary adjustment. All amounts are processed in Indonesian Rupiah.
Withdrawals are processed back to your original deposit method. Log in, tap "Withdraw," enter the amount, and confirm. We review your request to ensure compliance with our policies. Withdrawals via e-wallet typically complete within subject to verification to one hour. Bank transfers take one to three business hours, depending on your bank and the time of day. During holidays such as Idul Fitri or Imlek, processing may take longer. You can track your withdrawal status in your account history. Minimum withdrawal amounts apply and vary by payment method.
sedayubet does not charge any fee for deposits or withdrawals. The funds you deposit arrive in full, and the funds you withdraw go back to you in full. Some payment providers (such as your bank or e-wallet operator) may charge their own processing fees—those are separate from sedayubet and are set by your payment provider, not us. We recommend checking with mobile banking, local payment, online payment, or your bank beforehand if you are concerned about their fees.
Games and offers
sedayubet offers four main game categories. Sports markets include football betting on Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, and other tournaments, plus MotoGP and badminton. Live-dealer tables feature blackjack, roulette, baccarat, Dragon Tiger, and multi-camera live studios where you play against real dealers. Slot games include Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Esports markets cover Mobile Legends, Free Fire, and PUBG Mobile. All games are available on mobile and desktop.
Our weekly cashback offer returns a percentage of your net losses (or in some weeks, a percentage of your wagers) back to your account. The exact rate and terms are displayed in the "Promotions" section of your account, updated each Monday. Cashback is calculated on Sunday night and credited on Monday morning. You do not need to opt in—all active players are included automatically. Cashback funds can be withdrawn or used for further activity. Specific terms apply—check the promotions page for this week's conditions.
Yes, all sedayubet games are optimized for mobile. On Android, download our app from our site for the smoothest experience. On iPhone or iPad, use your mobile browser—sedayubet works seamlessly on Safari and Chrome. Mobile play uses less data than desktop—typical gaming consumes 2-5MB per hour depending on game type and video stream quality. Live-dealer tables stream video, so a stable WiFi or 4G connection is recommended for smooth play. You can play anytime, anywhere, and your account, balance, and history sync across all devices.
Security and support
We protect your data with industry-standard encryption. Your email, phone, password, and identity documents are stored securely and never shared with third parties except as required to process transactions or comply with law. During account verification, your government ID and selfie are encrypted and stored temporarily—once verification is complete, we delete these documents unless law requires longer retention. Your payment methods are tokenised, meaning we never store your full card or account details. You can request a copy of your data or ask us to delete your account at any time via our support team.
Our live chat support team is available 24/7 in Indonesian and English. We aim to respond within five to ten minutes during peak hours (afternoon and evening, Jakarta time). Late at night or early morning, response times may be five to thirty minutes. If chat is temporarily unavailable, you can email support, and we will respond within two hours during business hours. For urgent account issues such as login problems or suspected fraud, use the "Contact support" button in your account—this flags your request as priority.
Contact our support team immediately via live chat or the priority support button in your account. Do not log out—stay logged in so we can investigate. We will review your account activity, transactions, and login history. If we find unauthorised activity, we freeze your account, cancel any suspicious transactions, and help you secure your password. We also recommend changing your password on any other sites where you used the same credentials. Most fraud cases are resolved within two business hours.
sedayubet is available in jurisdictions where online gaming and sportsbook operations are legally permitted. Our geolocation system checks your location at registration and during each session. If you are in a supported region, you can create and use an account. If you are in a restricted jurisdiction, the system will block your access. For specific information about availability in your country or region, see our jurisdiction noticeUsers are responsible for confirming that access and use comply with their local law.